A standard problem is whether or not BPO is the same as a call center. While there’s overlap, they’re not identical. Call centers certainly are a subset of BPO, specifically below front-office BPO, concentrating on customer interactions like managing inquiries or issues. Malaysia is in the forefront of digital transformation https://bpo-in-malaysia58899.livebloggs.com/44233527/top-latest-five-outsourcing-accounting-services-urban-news