Shopper knowledge was unfold across these platforms, rendering it challenging to correctly observe their customer journey. Therefore, their churn rate greater alongside with shopper dissatisfaction. One among Tamika’s business enterprise objectives was to automate her enterprise. She sought to streamline organization procedures throughout a variety of aspects of her https://louismxttm.laowaiblog.com/28265549/the-basic-principles-of-hbs-case-solution